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Xbox One Console

  • Xbox One Issues Summary- Green Screen of Death, Broken Xbox One, DOA, Blu-ray Drive

    Xbox One Broken DOA

    It looks as if both Sony and Microsoft have run into problems, and an increasing amount of reports are coming in about broken Xbox Ones and issues with the console.

    Once again, it's unlikely there is a large volume of consoles with any issues at all, but the minority that are having problems are likely to shout about it, and that's why all of the current issues have been made aware of.

    If you're having any issues with your Xbox One, use the summary to find out about how to deal with your problem.

    Xbox One Blu-ray Disk Drive Problems

    Microsoft has acknowledged the problem with Blu-ray disk drives not functioning properly and has offered to replace any consoles that have this problem. "The issue is affecting a very small number of Xbox One customers", Microsoft said in the statement. "We're working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program."

    Obviously, at this time it’s hard to say just how long it will take to get a replacement console.

    Green Screen of Death

    This is a freezing problem that occurs on the Xbox One dashboard UI, but unfortunately a statement by Microsoft hasn't been made about this problem. If you still have the box and the receipt, you could try your luck at the retail store you purchased it from and try to get a new console. If your local area is out of consoles, you'll have to wait for an official reply.

    Xbox One Dead-On-Arrival

    This seems to be a very rare issue, but it is happening nonetheless. If you're unfortunate enough to have this problem, take it back to the store or try to contact the online e-commerce website you purchased your console from. Microsoft will probably offer a replacement console via the included warranty, but you'll have to directly contact them through their help lines.

    With such a huge global launch, hardware and software issues are bound to arise- it's likely most of you are enjoying your new console without any issues, but if you're unlucky enough to have problems, you'll have to go through one of the above routes to get it fixed.

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