Evil Controllers recognizes during the holiday season that it is important to make all of customers feel as comfortable as possible with their purchase from our company. With this being said Evil Controllers has changed their return policy for the holiday season. We realized that most of the purchases through December will not be opened until the later part of the month. Any items purchased in the month of December have post marked by January 1st to return their item. Evil Controllers has all the confidence in the world that you or whoever your purchased your item for will be more than happy with our product. In the unlikely case of a return, the controller MUST be returned in perfect condition. Any visual wear and tear, will be immediately returned and the refund will not be honored. Examples of wear and tear is as follows, dirt in crevices, worn down thumbsticks, and blemishes on the controller. Of course you must have the opportunity to try out the controller all we ask is that you keep the controller in the same condition it came in. Thanks again for your business and interest in Evil Controllers. The Evil Family would like to take this time in wishing you and your close ones a safe and happy holiday.