Customer Service @ Evil Controllers
While we definitely enjoy the holiday season over here at EC, this past holiday was a stressful time. We want to formally apologize to anyone that felt they did not receive stellar customer service in the months of December and January. The sales volume we were experiencing was enormous, and it became a little hard for us to keep up. We are definitely the hardest on ourselves, and it is time for us to recognize these growing pains.
As a result, we have hired several more employees so we can handle a larger number of customers. We strive to give the best service possible, and we hope that everyone has a positive experience with us!
Thank you to everyone for being patient with us,